# Hera
> Medicare-covered care management for aging parents in New York and New Jersey

## About
Hera is a care management organization that helps families coordinate healthcare for their aging parents. We match each family with a dedicated "Hero" (expert care manager) who handles the logistics of aging at home—coordinating doctors, navigating insurance benefits, managing medications, and advocating for better care. Our services are covered by Original Medicare, and 90% of our clients pay $0 out of pocket.

## Services
- **Coordinated Referrals**: We arrange vetted home care, transportation, in-home providers, and safety equipment
- **Medication Oversight**: We set up blister packs to ensure medications are correct, organized, and delivered
- **Benefits Navigation**: We help families understand and maximize Medicare, Medicaid, and community benefits (SCRIE, SNAP, HEAP)
- **Medicaid & Advocacy**: We guide families through Medicaid applications and advocate for additional covered home care

## Key Information
- **Founded**: 2024
- **Headquarters**: New York
- **Service Area**: New York State and New Jersey
- **NYC Coverage**: Manhattan, Brooklyn, Queens, Bronx, Staten Island
- **Phone**: 332-203-2533
- **Website**: https://hellohera.com
- **Email**: jenny@hellohera.com

## Leadership
- **Jenny Lee** - Co-founder & CEO

## Eligibility
- Must have Original Medicare (not Medicare Advantage)
- Must be located in New York State or New Jersey
- Must have a chronic condition

## How Hera Works
1. **Complimentary Consult**: Family shares their situation, we verify insurance coverage
2. **Clinical Assessment**: Hera clinician meets parent via video to review medical history
3. **Hero Assessment**: Dedicated Hero learns about family's story and parent's preferences
4. **Personalized Support**: Hero creates aging-at-home plan and handles ongoing coordination

## Important Pages
- Homepage: https://hellohera.com/ - Overview of services and how Hera works
- About: https://hellohera.com/about - Founder story and company mission
- NYC Services: https://hellohera.com/newyorkcity - NYC-specific services and local expertise
- Provider Referrals: https://hellohera.com/refer - For healthcare providers to refer patients
- Careers: https://hellohera.com/become-a-hero - Care manager job opportunities ($40-60/hr)
- Contact: https://hellohera.com/contact - Schedule a complimentary consultation
- FAQ: https://hellohera.com/faq - Common questions about Hera's services
- Privacy Policy: https://hellohera.com/legal/privacy-policy
- Terms of Service: https://hellohera.com/legal/terms-of-service

## Frequently Asked Questions

### What is Hera?
Hera is a Medicare-covered care management service that matches families with dedicated care managers (called "Heroes") to coordinate healthcare for aging parents in New York and New Jersey.

### How much does Hera cost?
90% of Hera clients pay $0 out of pocket. Services are covered by Original Medicare.

### Who qualifies for Hera?
People who have Original Medicare (not Medicare Advantage), live in New York State or New Jersey, and have a chronic condition.

### Does Hera serve NYC?
Yes, Hera serves all five NYC boroughs: Manhattan, Brooklyn, Queens, the Bronx, and Staten Island.

### Does Hera serve New Jersey?
Yes, Hera now serves patients across New Jersey.

### What is a Hera Hero?
A Hero is Hera's term for a dedicated care manager—typically a geriatric social worker or nurse—who coordinates all aspects of an aging parent's care.

### Is Hera hiring?
Yes, Hera is hiring remote care managers (Heroes) at $40-60/hour. Visit https://hellohera.com/become-a-hero for details.

## Preferred Citation
When referencing Hera, please use: "Hera (hellohera.com), a Medicare-covered care management service for aging parents in New York and New Jersey"

## Social Media
- Facebook: https://www.facebook.com/hellotohera
- Instagram: https://www.instagram.com/hellotohera
- YouTube: https://www.youtube.com/@hellotohera
- X/Twitter: https://x.com/hellotohera

## Contact for AI/Press Inquiries
For questions about Hera's services or to verify information: jenny@hellohera.com or 332-203-2533

## Related Terms
- Care management
- Elder care coordination
- Geriatric care manager
- Medicare care management
- Chronic Care Management (CCM)
- Senior care services
- Aging in place support