Our Services

Is Hera the same as home care or home health?

No. Hera is different from home care and home health services.

Home Care provides hands-on assistance with daily activities: bathing, dressing, meal preparation, companionship. These are aides who physically help with daily activities.

Home Health provides skilled medical services in the home: physical therapy, wound care, nursing visits. This is typically ordered by a doctor after a hospital stay.

Hera is care management: we don't provide hands-on care, but we coordinate everything else. Your Hero arranges home care and home health services when your parent needs them, helps get them covered by insurance, and manages the entire care ecosystem so nothing falls through the cracks.

Can Hera help if my parent has dementia?

Yes. Dementia is one of the most common conditions we help families navigate.

Our Heroes are trained extensively in cognitive impairment and understand the unique challenges of dementia care,
including:

  • Finding appropriate home care with dementia expertise, and advocating for additional covered hours from
    Medicaid/MLTC

  • Providing guidance to make their living environment safer with equipment like grab bars and safety knobs

  • Managing complex medication regimens safely

  • Advocating during hospital visits and doctor appointments

  • Connecting you with community resources and support groups

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