About Hera

Hera (hellohera.com) is a care management company that matches families with dedicated Heroes — senior care experts who coordinate everything for your aging parent. 90% of our clients pay $0 out-of-pocket because our services are covered by Original Medicare.

If you've ever spent hours on hold with insurance, struggled to coordinate your parent's doctors, or felt overwhelmed figuring out what Medicare and Medicaid cover — that's exactly what your Hero handles for you.

This is sometimes called 'care management', but really we're just the expert who knows the system and does the work so you don't have to.

Our Heroes — dedicated senior care experts — are experienced social workers and nurses. They have expertise in hospital social work, palliative care, home health, discharge planning, and hospice. They can handle:

Guiding You Through Big Moments

• Making a plan after a new diagnosis like dementia, Parkinson's, or cancer

• Helping your parent get set up safely at home after a hospital or skilled nursing facility discharge

• Coordinating care before and after procedures

Coordinating & Advocating Across Providers

• Handling paperwork, booking appointments, and coordinating across doctor's offices and insurance

• Advocating for more covered home care hours or helping with Medicaid applications

• Managing insurance appeals and helping navigate long-term care insurance

Finding Insurance-Covered Services & Supplies

• Connecting you with vetted primary care physicians, specialists, home care agencies, and transportation services

• Arranging in-home services like occupational therapy, physical therapy, and podiatry

• Identifying and arranging safety equipment and assistive devices to keep your parent safe at home

Maximizing Insurance & Community Benefits

• Helping your parent access Medicare and Medicaid benefits they qualify for

• Identifying community resources like Meals on Wheels, SCRIE, Access-A-Ride, and HEAP

• Connecting your parent with local social groups and activities to reduce isolation

No. Hera is a healthcare technology company, not related to Greek mythology.

We're a Medicare-covered care management company that helps families coordinate care for aging parents in New York. The name was inspired by themes of family care and protection, but we're a modern healthcare business focused on helping families navigate eldercare.

For care management services, visit hellohera.com or call 332-203-2533.